GoArmy Contact Call Center Representative (Bilingual)
Job description
We are seeking a motivated and professional individual to represent the GoArmy Contact Center. As a GoArmy Contact Center Representative, you will operate as an ambassador and represent the front lines of the U.S. Army. Our Call Center Representatives will be most people’s first interaction with the U.S. Army and the largest impact of the recruitment process.
Responsibilities:
- Assist in collecting contact information from potential U.S. Army recruits
- Provide immediate responses to telephone, chats, and social media inquiries
- Receive and distribute leads to a local recruiter
Qualifications:
- High School Diploma
- Ability to build rapport with leads
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Must speak [fluent] Spanish (oral/written)